TeeOff Platforms Sales Policies
Last Updated: May 2018
This TeeOff Platforms Sales Policy applies to transactions consummated across the "TeeOff Platforms,", including TeeOff.com and its branded or non-branded websites, apps, customer service phone centers, online services or internet feeds, and other interactive features or downloads, and that post a link to, display prior to download, or otherwise make available this Sales Policy, whether accessed via computer, mobile device or otherwise. The TeeOff Platforms are owned and operated by EZLinks Golf LLC ("EZLinks,"). Please review this Sales Policy carefully. In addition, please review the TeeOff Platforms Terms of Use and Privacy Policy, which govern your use of the TeeOff Platforms, as this policy is incorporated therein by reference. By visiting and/or using the TeeOff Platforms, you consent to the practices described in this Sales Policy.

Eligibility. You must be at least 18 years of age to reserve a tee time on any of the TeeOff Platforms.

Payment & Fees. Some features of the TeeOff Platforms will require the payment of certain fees and charges, and your right to use those features is conditioned upon your payment in full. You agree that all financial transactions will be processed in U.S. dollars unless otherwise indicated. The costs and associated fees, if any, to reserve a tee time on the TeeOff Platforms will depend on a number of variables, including: the golf course at which you are purchasing a round of golf (a "Partner Course,"), the date and time of your reservation, the number of golfers in your party, and the TeeOff Platforms in which the transaction is being made. Transactions occurring directly on the following TeeOff Platforms in which the golfer is not linked from another site/affiliate (including but not limited to TeeOff.com, TeeOff mobile apps, and the TeeOff Reservation Center), may not require a booking fee. Booking Fees may be present on other TeeOff Platforms and are not refundable. Upon confirmation of your reservation, you agree to pay the amount shown to you during the checkout process. In some instances, you will be required to pay the full transaction amount as shown at the time of checkout, and at other times you may be asked to pay a portion of the transaction amount at the time of checkout, and the balance at the Partner Course on the day of your actual tee time. You hereby authorize us to charge the credit card entered or that we have on file in your account in the amount shown and in accordance with the payment terms disclosed to you at checkout. In addition, cancellation no show charges are charged at the discretion of the Partner Course and in accordance with the Partner Course policies as described in the specific Partner Course terms and conditions presented to you during the checkout process. By completing a transaction, you authorize the Partner Courses to charge your credit card entered or on file with EZLinks in accordance with the Partner Course policies and terms and conditions. Charges may include no show charges, cancelation fees or pre-payments.

Pricing. You agree that we are not responsible or otherwise liable for the pricing displayed on the TeeOff Platforms, including, without limitation, any typos or other pricing errors. In the event pricing displayed on the TeeOff Platforms is incorrect and you book a tee time based on such incorrect pricing, we reserve the right to cancel your tee time, notify you of such cancellation, refund the money you paid for that tee time and add that tee time back into our pool of available tee times with the correct pricing without any liability to you.

Scheduling. It is possible, despite the use of reasonable efforts, that the tee times listed as available across the TeeOff Platforms may not be available. You agree that we are not responsible or otherwise liable for an error in the availability of tee times posted on the TeeOff Platforms. We reserve the right to limit the number of bookings you can make at a given time or the number of future bookings you have reserved at any given time. If you should make a tee time reservation that subsequently becomes unavailable, we will refund the money you paid for that reservation.

Cancellations and Refunds. You may only cancel a tee time booked via the TeeOff Platforms by calling our booking line at 1.855.383.3633 or by using the cancellation functionality available across the TeeOff Platforms; provided, that, your cancellation is not within 24 hours of your scheduled tee time or within the time designated by the TeeOff Platforms in which the tee time was purchased. The following cancellation policies apply to any and all reservations made via TeeOff Platforms:
  • We will not accept any cancellations within 24 hours of your scheduled tee time.
  • If you should cancel your reservation within the time period permitted, you will receive a refund of the greens fees that you have paid through the TeeOff Platforms for that tee time less applicable cancellation fees or booking fees that you may have been charged for the reservation.
  • Booking fees (where applicable) are not refundable under any circumstances (i.e., whether due to your cancellation or a cancellation occasioned by weather or other occurrences), unless the golf course on which the reservation has been made is officially closed due to inclement weather or otherwise.
  • A Partner Course's decision to treat a cancellation differently than our cancellation and refund policy will not be deemed a waiver of our policies.
  • Cancellation and refund policies will vary by Partner Course. If you are rained out and/or unable to finish your round, EZLinks will not be required to issue a refund for that round. Rather, you must seek a refund from the Partner Course directly, and it will be the policy of the Partner Course, in its sole discretion, as to whether you will receive a refund.
  • If a tee time becomes unavailable due to an official closing of the Partner Course (e.g., for inclement weather or other reasons), we will reschedule your round or issue a refund for the amount paid if you contact us within 24 hours of the scheduled tee time.
  • Tee time reservations for one Partner Course may not be transferred to a different Partner Course.
  • Gift cards are non-refundable.
Promotional vouchers and promotional codes (together, "Promos") are offered by EZLinks without payment of any funds. Some Promos are only available for use on certain TeeOff Platforms. Promos are valid on or before the date stated on the voucher or other communication with which the Promo is delivered. Promos are good for 1 tee time (unless otherwise stated) designated as a "Deal Time" at TeeOff.com (up to a 4-some for the same time, course & transaction). Any unused part of the Promo will be lost. All Promos must be used by the date indicated on the voucher or other communication with which the Promo is delivered and, if no date is listed, expires 12 months from the date of issuance. Promos may not be combined with other offers and MAY NOT be presented for use at a course. Limit 1 Promo per transaction. Promos are void after first use, unless otherwise stated and where prohibited by law. Promos are only valid for future tee time reservations, and not for prior tee times that would result in the issuance of a credit or refund. Promo values reflect local currency, and you are responsible for all charges (including booking fees, to the extent applicable) and taxes in excess of the promotional value of a Promo. Promos must not be copied, sold, bartered or offered and are not subject to return if your Deal Time is cancelled/changed. Promos are not redeemable for cash, unless required by law. Promo codes may be void if consumer requested the deletion of select consumer data (eg: email) from files. Promos are the property of EZLinks and are subject to cancellation or change by EZLinks at any time, subject to applicable law.